Job Title: Team Leader (Full Time)

We at Reco Family Chiropractic Centre are looking for a Team Leader who wants to deliver excellent customer service. You must be willing to go the extra mile, your duties will include assisting with recruitment, monitoring and implementing, coaching to ensure that each team member performs the role in line with the clinic and their chiropractic assistant level. To lead and assist the internal and external marketing for the team .To provide the practice team leader with key performance indicators and ensure maximum growth for the team as a unit as well as individually. Need to have great customer service skills at all times.

Primary responsibilities and duties

CA team development

  • Assisting with the recruitment, bootcamp, induction and exit interviews
  • Ensure full commitment from the team to the Courtesy system and Tenants
  • Provide leadership and support to the Chiropractic assistant team where possible
  • Ensure Chiropractic Assistant (CA) learning is implemented and used for the team
  • Provide one to one coaching when required
  • Communicate any updates, changes or current discussion points to the team
  • Manage the recipe for the full commitment from the CA’s, reading and upholding the recipes.
  • Ensure holidays are independently managed and maintained by the CA’s with cover in place.
  • Assisting the Practice team leader (PTL) with monthly Key Performance Indicators (KPI) and membership

Front of house

  • Overall responsibility for clinic appearance
  • Fortnightly fire check, information on the Fire Assessment book
  • Ensuring displays are updated regularly in the clinic.
  • Pro-actively manage the appointment book.
  • Guest appreciation – Referrals, Wow’s, Birthdays, Concerns, feedback

Key Performance Indicators (KPI)

  • Check trackers have been completed accurately
  • Updating the clinic with details of patients who did not attend & cancelled appointments for any reason or have been rescheduled
  • Weekly Invoice checks
  • Referral rota for the chiropractors – Setting the structure of the week and distribution of NPs to DCs
  • Provide Key Performance Indicators to the team to the PTL (Team KPI sheet) by the second Friday of each month.

Meetings

  • Weekly meeting with Practice team leader to provide overall update
  • Take minutes from the meeting, send to team for review and update

Recipes to support role:

  • Fire Test
  • Guest Referral
  • Referral Poster
  • Weekly Invoice Check

Lead CA requirements:

  • Provide Admin / practice team leader cover if required
  • PA to Chiropractic buisness owner (CBO) / PTL
  • Teach, uphold all other levels of Chiropractic Assistant voyage
  • Clinic appearance management
  • Online diary management
  • Part of / contributes to the Visibility team
  • Part of / contributes to recruitment team
  • Supervises the appointment book
  • Supervises the referrals / guest appreciation
  • Promotes Lead position within the team and supervises accordingly
  • Attends a monthly communication meeting with practice team leader
  • Lead external screen in absence of Practice team leader / CBO

At Reco, we consider ourselves to be The Reco Musketeers – “All for one and one for all”. We are the Reco family- a band of brothers. Like the Musketeers we want to be considered the elite in what we do. We practise our profession, continuing to learn and seeking to improve. We are seen as leaders, educating the public, taking care of our community. When our guests come through our door they feel safe. We are honest, trustworthy and loyal towards our team and clients.

If this is you ,please email us telling us why we would be MAD not to have you on our team and also send across cover letter and cv at recruit@recochiropractic.com

 

Job Title - Deep Tissue Sports Massage Therapist (Part Time)

 

Job Summary

An opportunity for a Massage Therapist to join a chiropractic team, in offering deep tissue and sports massage.

At Reco Chiropractic and massage we have a very exciting vacancy.

We at Reco Chiropractic want you to become part of our team. Are you caring and do you want to give great customer service, if so we want you to become part of our team. We have our own recipes to help you understand how we look after patients and manage patient’s aches and pains, as part of our chiropractic team.

We have a role for a self employed sports / deep tissue massage therapist, who wants to progress in advocating massage as part of the clinical chiropractic team. By cross referring, we will also help you with marketing, we have a team to help with booking patients and management of your patient list.

Our location is Reco Chiropractic, 118 St Micheals hill, BS28BU. We are looking for a massage therapist who is flexible, will be happy to start with one or two shifts a week, wants to become part of a team. YOU MUST BE BRISTOL BASED! You need to have a qualification in sports / deep tissue massage. You must be happy to work on a fixed % basis for each patient.

You will get training in the management of the patient, and become part of a great team. We have regular team meetings and are looking for an amazing massage therapist to join our family. You will need to be excellent, energetic and passionate about massage to join our team, flexibility in being able to cover other team members. Please give us information regarding your experience, qualifications and your availability.Tell us why we would be mad not to take you on as part of our clinical team at Reco chiropractic.

Responsibilities and Duties

– Working out what the problem is

– Being able to take a good medical history

– Offering deep tissue massage to a patient

– Able to advise the patient on how you can help manage the complaint

– Happy to offer full body massage to clients who wants it

– Want to be part of a team

-Want to grow your client list from scratch

– Happy to adhere to Company’s tenants and courtesy system

-Want to give excellent customer service

– Wants to be the best at what you do

-Happy /eager to learn

At Reco, we consider ourselves to be The Reco Musketeers – “All for one and one for all”. We are the Reco family- a band of brothers. Like the Musketeers we want to be considered the elite in what we do. We practise our profession, continuing to learn and seeking to improve. We are seen as leaders, educating the public, taking care of our community. When our guests come through our door they feel safe. We are honest, trustworthy and loyal towards our team and clients.

 If this is you, please email us telling us why we would be MAD not to have you on our team and also send across cover letter and cv at recruit@recochiropractic.com
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